Passport Office in Kolkata

You need a valid passport to travel across the globe and experience new cultures, adventures and activities of interest. With the help of a passport office in Kolkata, you can apply for and obtain a passport online in just a few steps.

If you plan to travel abroad soon, here is all the information you need to know about the PSK and RPO in Kolkata. This guide will discuss the different processes, services, and contact information of RPO and PSK in Kolkata to help you apply for a passport with ease.

Types of Passport Office in Kolkata

• Regional Passport Office Kolkata - RPO Kolkata is the main authority overseeing all passport-related services for the city's residents. It manages all processes, including back-end support, application evaluations and deliveries.
• Passport Seva Kendra Kolkata - PSK Kolkata operates under RPO Kolkata to offer passport-issuing services to the city's residents. It provides convenient and streamlined processes for getting a passport.
• Post Office Passport Seva Kendra Kolkata - POPSK is a PSK that operates from a post office in Kolkata. POPSKs are set up closer to remote areas in Kolkata to provide the residents with all passport-related support.

Kolkata Passport Office Address and Contact Details

Regional Passport Office Kolkata

PSK Kolkata Ruby

Grievance Cell Officer

Public Grievances Cell

Services Offered by the Passport Office in Kolkata

• New Passport - You can apply for a new passport, both for minors and adults.
• Passport Renewal - You can complete a passport renewal online in Kolkata once the validity expires.
• Duplicate Passport - You can obtain a new passport if your existing passport is damaged, stolen or lost.
• Emergency Passport - If you need a passport urgently, you can avail yourself of the Tatkal service, which delivers your passport within 3 days.
• Police Verification - You can get your police verification done at the PSK or RPO to receive a police clearance certificate.
• Document Verification - You can have all your other travel and personal documents verified at the RPO or Passport Seva Kolkata.
• Passport Updates - You can update your passport details at the PSK or RPO.

Documents Necessary to Obtain/Renew an Indian Passport

• Proof of Birth - Aadhaar card, birth certificate, high school transcripts, etc.
• Proof of Address - Aadhaar card, utility bill, rental agreement, etc.
• Proof of Identity - Aadhaar card, PAN card, driving licence, etc.
• Proof of Citizenship - Aadhaar card, PAN card, birth certificate, etc.
• Photographs - 2-3 recently taken passport-size photographs.
• Previous Passports - Any previous invalid or cancelled passports.

Things to Know Before Applying for Passports in Kolkata

• Necessary Documents - Depending on the type of passport application, you will be required to submit a list of mandatory supporting documents. Ensure you cross-check all the documents to avoid application delays and rejections.
• Application Form Details - You must add the correct and updated information on the form for both an offline and online passport application in Kolkata. This will ensure faster processing.
• Appointment - You must book the Regional Passport Office Kolkata online appointment beforehand to submit your passport application. It is a mandatory requirement as PSK and RPO typically do not take walk-in applicants.
• Application Timeline - You must visit the PSK in person within 90 days of submitting your online application. Failure to do so will result in your application being rejected, and you will need to apply for a new one.
• Application Fees - Depending on the type of passport service you choose, you will be required to pay a fixed fee, as it is a crucial requirement to submit your passport application.
• Passport Validity - A minor passport is valid for 5 years, and an adult passport is valid for 10 years. To avoid last-minute hassle, you must check your passport's expiry date and apply for renewal.
• Photocopies - Carry all the original documents along with self-attested photocopies for submission.
• Appointment Time - Do not miss your appointment at the RPO or PSK in Kolkata. Remember that you can only reschedule or cancel it three times a year.

How to Apply for a Passport at the Passport Office in Kolkata?

Passport Office in Kolkata: Online Process

• Step 1 - Visit the Passport Seva website and select New User Registration to create an account for first-time applicants or Existing User Login for frequent applicants.
• Step 2 - Log into your account by adding your credentials or clicking on the account verification link (for new users).
• Step 3 - Next, select Apply for Fresh Passport/Re-Issue of Passport and fill out the application form with the correct details.
• Step 4 - Upload the supporting documents, then select View Saved or Submitted Applications and click on Pay and Schedule Appointment.
• Step 5 - Make the payment, collect the receipt, and then proceed to book an RPO or Passport Seva Kendra Kolkata appointment.
• Step 6 - Now, visit the PSK or RPO as per your appointment, submit documents, complete police verification, and wait for approval.

Passport Office in Kolkata: Other Process

• Step 1 - Download the passport application form from the Passport Seva website by selecting Print Application Form under the Forms and Affidavits section.
• Step 2 - Print the form and fill it out in CAPITAL letters. Once done, collect all the other required documents and upload them on the website via the Upload E Form option.
• Step 3 - Next, go back to the home page, select View Saved or Submitted Applications and click on Pay and Schedule Appointment under it.
• Step 4 - Pay the applicable fee online, collect the payment receipt and book an appointment at the nearest PSK or RPO Kolkata office.
• Step 5 - Book an appointment for your preferred date and time and collect all your documents for in-person submission at the PSK or RPO.
• Step 6 - Visit the office, submit your documents, and complete police verification to get approval. Once approved, your passport will be sent to your home address.

Tips for a Successful Passport Application

• When filling out the passport application form, ensure you add the correct and updated information on it to avoid any gaps.  
• You must cross-check all the documents before submitting them with your form to ensure there are no gaps between them, which can lead to delays and rejections.
• If you have any upcoming international trips, check the processing time and apply beforehand to avoid trip delays and cancellations.
• Keep a check on your passport application by tracking it online via the Passport Seva website.
• Understand all the prerequisites and mandatory requirements for a passport application to ensure faster processing time.
• To avoid hassle and long waiting times, book your PSK or RPO appointment online. This will ensure a quick and streamlined application process.
• The fee for standard and Tatkal applications varies. Thus, you must check the application fee structure online and plan accordingly.

How to Track a Passport Application at the Passport Office in Kolkata?

• Step 1 - Go to the Passport Seva website.
• Step 2 - On the main page, find and select Track Application Status.
• Step 3 - Select your passport application type from the dropdown menu and enter your application reference number and date of birth in the space provided.
• Step 4 - Next, click on Track, and your application status will be displayed on the screen.

Kolkata Passport Process for Grievances

• Step 1 - Go to the Passport Seva website and click on Feedback and Grievance.
• Step 2 - Next, select Grievance/Feedback and click on To register a Grievance/Feedback.
• Step 3 - On the next page, fill out the form carefully and use the Description Box to explain the issue in detail.
• Step 4 - Once done, click on Submit to complete the process. You can also track your grievance application on the Passport Seva website.

Conclusion

Obtaining a passport enables you to travel to different countries and create memorable experiences. Passport applications have no age limit, and with the introduction of digitisation, the process is now more streamlined and convenient.

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Frequently Asked Questions

• there any other way to apply for a passport besides the Passport Seva website?

  Yes, you can also apply for any passport service via the mPassport Seva mobile application. To begin, download the application from the Google Play Store or App Store and add your details.

• What is a Tatkal passport application?

  A Tatkal passport application is a quick and easy way to obtain your passport in 1 - 3 days. It attracts a higher fee and is commonly chosen by applicants with urgent passport needs.

• Can I apply for a passport in person?

  Typically, both RPO and PSK in Kolkata require an online appointment booking confirmation to accept applications. However, in some cases, you may be able to apply as a walk-in. Here are the simple steps to follow -

  • Go to the PSK or RPO with the required documents and ask for an application form.
  • Fill out the form and submit your form and documents to the officer in charge.
  • Next, pay the application fee and complete the police verification requirements.
  • Collect the application reference number and wait for approval.
• What is the processing time for a standard passport application?​

  The processing time for a standard passport application is between 30 to 45 days from the date of submission. However, this time can increase if there are any gaps in your application. Thus, you must carefully fill out the application form and cross-check documents for timely processing.
  

• What is the current GST rate on travel insurance premiums?

  Zero percent! That’s the big change. Until 21st September 2025, travel insurance premiums attracted 18% GST, just like other general insurance products. But from 22nd September onward, the government has removed GST on individual travel insurance policies making them significantly more affordable.

• How will the GST waiver impact the cost of my travel insurance policy?

  Let’s break it down with a real-world example Suppose your travel insurance premium was ₹2,000. Earlier, you paid ₹2,360 (₹2,000 + ₹360 GST). Now, you’ll pay just ₹2,000 a direct saving of 18%. This means every rupee you pay now goes toward actual coverage, not taxes. For frequent travelers or those buying comprehensive plans, this could mean savings of ₹500 to ₹2,000 or more per policy.

• How much GST do I now pay on travel insurance?

  None. GST has been fully waived on individual travel insurance premiums. You’ll see this reflected in your invoice no tax line, just the base premium.

• If I bought a travel insurance policy before September 22, 2025, will GST still be charged?

  Yes, but only for that purchase. The GST exemption is not retroactive, so if you bought your policy before 22nd September, the 18% GST you paid won’t be refunded. However, any future renewals or new purchases will be GST-free.

• What does the new GST regulation effective 22nd September mean for Travel Insurance premiums?

  This is part of the GST 2.0 overhaul, which aims to simplify the tax structure and make essential services more affordable. Travel insurance has now joined life and health insurance in the GST exempt category, meaning discounted premiums with the same coverage benefits.

• Does the GST waiver apply to all categories of travel plans — Individual, Family, Student, Senior Citizen, Annual Multi-Trip, and Schengen?

  "Yes, it does! The exemption applies to all individual travel insurance policies, regardless of category:

  Single-trip or multi-trip, Student or senior citizen, Schengen visa plans, Family floaters or solo travelers. As long as it’s an individual policy, it qualifies for the GST waiver."

• If I buy a new Travel Care plan today, will my premium automatically be GST-free?

  Absolutely. If you’re buying a Travel Care plan on or after 22nd September, your premium will be GST-free by default. You’ll only pay the base premium.

• How much will my Travel Insurance premium reduce now that GST is removed?

  "You’ll save exactly 18% on the premium amount. For example ₹5,000 policy was earlier ₹5,900 (with GST).

  Now with the revised GST its ₹5,000 flat. That’s a ₹900 saving and it scales up with higher coverage or longer durations."

• I bought my travel policy before 22nd September with GST. Does this change apply to me?

  Unfortunately, no. The GST exemption applies only to policies purchased on or after 22nd September. If you paid GST earlier, it’s not refundable, and your coverage remains unchanged.

• Does the GST change impact visa-linked requirements like Schengen’s €30,000 cover?

  The Schengen visa requirement of €30,000 coverage remains unchanged. However, now that GST is removed, you’ll pay less for the same coverage, making it easier to meet embassy requirements without overspending.

• Will coverage features such as emergency medical, baggage, or trip cancellation change due to GST removal?

  No changes to coverage. The GST exemption affects pricing, not the benefits. You’ll still get Emergency medical cover, Trip cancellation protection, Baggage loss reimbursement. But now, you get all this at a lower cost

• How does GST removal benefit frequent flyers taking the Annual Multi-Trip plan?

  This is where the savings really add up. Annual multi-trip plans are already cost-effective, and now you save 18% on the entire annual premium. No GST means better ROI for frequent travelers. You can reinvest the savings into higher coverage or add-ons. For example, if your annual plan was ₹12,000 + ₹2,160 GST, you now pay just ₹12,000 saving over ₹2,000 instantly.