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For assistance with claim related queries in the CYCLONE affected regions of Tamil Nadu, Andhra Pradesh, and Kerala, please click here. Similarly, for Insurance claims assistance related to Cyclone Remal and subsequent heavy rains/ floods in the affected areas of the Eastern States of India, please click here.

Do's And Don'ts

Reliance General Insurance

Important do's and don'ts for policy holders


  • Pay premium by cheque/DD/payorders/Online payment modes
  • Insist for receipt of premium paid
  • Fill up the proposal form yourself and give complete & factual information, false or misleading information may lead to dispute at the time of claim
  • Disclose all material facts viz. any disease suffered in the past, details of claims taken on the expiring policy,
  • On receipt, verify policy details. In case of any discrepancy, report immediately to avoid any inconvenience
  • Provide updated address and contact no for correspondence
  • Buy policies from Licensed IRDA agents & brokers
  • Please report if policy is not received within 15 days after payment of premium


  • ​Don't pay cash to any unauthorized person
  • Don't sign a blank proposal form
  • Don't provide false or misleading information
  • Don't leave any portion of the proposal form blank or unanswered
  • Don't share sensitive information viz. credit card, debit card, bank details etc over phone to the tele caller​