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For claim assistance in the cyclone affected areas of the EAST, please click here. Similarly, for assistance with claim related queries in the flood affected areas of Kerala and Himachal Pradesh please click here. To get assistance with claims for flood affected regions of Telangana and Andhra Pradesh, please click here.

Do's And Don'ts

Reliance General Insurance

Important do's and don'ts for policy holders

Do's

  • Pay premium by cheque/DD/payorders/Online payment modes
  • Insist for receipt of premium paid
  • Fill up the proposal form yourself and give complete & factual information, false or misleading information may lead to dispute at the time of claim
  • Disclose all material facts viz. any disease suffered in the past, details of claims taken on the expiring policy,
  • On receipt, verify policy details. In case of any discrepancy, report immediately to avoid any inconvenience
  • Provide updated address and contact no for correspondence
  • Buy policies from Licensed IRDA agents & brokers
  • Please report if policy is not received within 15 days after payment of premium

 Don'ts

  • ​Don't pay cash to any unauthorized person
  • Don't sign a blank proposal form
  • Don't provide false or misleading information
  • Don't leave any portion of the proposal form blank or unanswered
  • Don't share sensitive information viz. credit card, debit card, bank details etc over phone to the tele caller​