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For assistance with claim related queries in the FLOOD affected regions of Himachal Pradesh, Punjab, Haryana or Delhi/NCR click here. To report claim for those affected by the Odisha train tragedy and Cyclone Biparjoy, contact our Nodal Officer Ms. Vasundara Devi on our dedicated helpline number: 022 4890 3012. We pray that you and your loved ones remain safe.

Do's And Don'ts

Reliance General Insurance

Important do's and don'ts for policy holders


  • Pay premium by cheque/DD/payorders/Online payment modes
  • Insist for receipt of premium paid
  • Fill up the proposal form yourself and give complete & factual information, false or misleading information may lead to dispute at the time of claim
  • Disclose all material facts viz. any disease suffered in the past, details of claims taken on the expiring policy,
  • On receipt, verify policy details. In case of any discrepancy, report immediately to avoid any inconvenience
  • Provide updated address and contact no for correspondence
  • Buy policies from Licensed IRDA agents & brokers
  • Please report if policy is not received within 15 days after payment of premium


  • ​Don't pay cash to any unauthorized person
  • Don't sign a blank proposal form
  • Don't provide false or misleading information
  • Don't leave any portion of the proposal form blank or unanswered
  • Don't share sensitive information viz. credit card, debit card, bank details etc over phone to the tele caller​