Please note, our services email has changed to services@indusindinsurance.com (earlier - rgicl.services@relianceada.com) as part of the ongoing transition. Please click here to view the detailed list of updated email addresses.
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We’re Evolving to Serve You Better

We’re excited to announce that Reliance General Insurance is now part of the IndusInd International Holdings (IIHL Group) family. This strategic milestone opens a new chapter of innovation and growth, while strengthening the legacy of trust and service you’ve come to rely on.

As part of this transition, one of the first changes you will notice is the update to our email addresses. You can now reach us on our new email domain name @indusindinsurance.com. To ensure a smooth and seamless experience for you, both email addresses will remain active during the transition period.

This change reflects our evolving identity and is a step towards greater alignment with our new ownership while maintaining continuity in all operations.

Please be assured that all existing policies, products, and service commitments remain unchanged. Our team, values, and dedication to serving you with the highest standards remain intact.

We appreciate your continued support and look forward to this exciting journey together as we evolve into a stronger, future-ready insurance partner.

Reach the right teams
using these updated email addresses.

Sr. No. Service Name Existing Email ID Address: Reliance General Insurance New Email Address: IndusInd Insurance
1. Cashless Services rgicl.cashlesseverywhere@relianceada.com cashlesseverywhere@indusindinsurance.com
2. Operation - Processing rgicl.opsinvproc@relianceada.com opsinvproc@indusindinsurance.com
3. Underwriting rgicl.healthunderwriting@relianceada.com healthunderwriting@indusindinsurance.com
4. Grievances rgicl.grievances@relianceada.com
/grievances@relianceada.com
grievances@indusindinsurance.com
5. PMFBY rgicl.pmfby@relianceada.com pmfby@indusindinsurance.com
6. Customer Support rgicl.services@relianceada.com services@indusindinsurance.com
7. CKYC rgicl.ckyc@relianceada.com banking.ckyc@indusindinsurance.com
8. Compsec rgicl.compsec@relianceada.com compsec@indusindinsurance.com
9. GBG Claims gbgclaims@relianceada.com gbgclaims@indusindinsurance.com
10. Help Desk rgicl.helpdesk@relianceada.com helpdesk@indusindinsurance.com
11. Ops Processing rgicl.opsinvproc@relianceada.com opsinvproc@indusindinsurance.com
12. Network Hospitals rgicl.networkhospitals@relianceada.com networkhospitals@indusindinsurance.com
13. Legal & Compliance rgicl.compliance@relianceada.com compliance@indusindinsurance.com

Note: Both email addresses will remain active during the transition period. You will be notified in advance before any legacy addresses are phased out.

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