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E-Challan West Bengal

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To ensure a smoother flow of traffic and stricter adherence to road safety obligations, the West Bengal Traffic Police implemented an innovative digitised system-the e-challan West Bengal.

Not only does this initiative simplify fine payments, but it also improves accountability among commuters. Whether you need to settle a West Bengal traffic challan or intend to check challan online in West Bengal, the system provides an official way to manage violations.

What is E-Challan West Bengal? 

The e-challan West Bengal system adheres to the Motor Vehicles Act of 1988 and is a digitised version of a traditional traffic challan, designed to improve road safety and simplify the management of traffic regulations.

Unlike its traditional paper-based counterpart, the e-challan system employs advanced technology such as surveillance cameras and automated systems to identify traffic violations in real time. This ensures that the penalties that have been levied on traffic rule offenders are efficiently imposed, even without the direct presence of traffic police officers.

The system enables a traffic rule infractor to conveniently settle their fines and even do an e-challan check in West Bengal to review their challan status online. This facility is accessible via designated portals to check as well as pay West Bengal challan online, saving time and effort. 

How Does E-Challan Work in West Bengal?

  • Violation Detection: Essentially, this system is reliant on surveillance tools such as CCTV cameras and Automatic Number Plate Recognition (ANPR) technology to seize traffic infractions in real time.
  • Automated Processing: When a motorist commits a traffic rule infraction, ​the activity is recorded by CCTV cameras. The traffic authorities then analyse the footage and make note of the violator’s vehicle registration number from the video.
  • Digital Archive: The data that is procured is cross-referenced through the Vahan or Sarathi database to retrieve the details of the offender, enabling the issuance of a West Bengal traffic challan.
  • Notification: Upon verification of details, an SMS or email is sent to the vehicle owner who has committed the offence, that comprises the details of the infractions and the corresponding fine.
  • Issuance of E-Challan: This system also empowers traffic officials with hand-held devices to print and generate challans on the spot for infractions that are identified during manual enforcement.
  • Online Payment of E-Challan: Volators can check their WB e-challan details online and based on their convenience, opt for payment settlement via digital platforms or at designated centres.

What Information is Provided on the E-Challan West Bengal?

  • Reason for Issuance: The exact traffic rule violation is clearly outlined, such as speeding, signal jumping, or illegal parking.
  • Vehicle Details: The challan comprises information about the vehicle, including its registration number, make, model, and colour, to ensure identification accuracy and complete transparency.
  • Unique Identification Number (UIN): Every e-challan is assigned a unique number that enables users to track it via the e-challan West Bengal online check system.
  • Time and Location of Violation: The challan specifies the exact date, time, and location of the offence, so individuals are aware of the specifics regarding the offence.
  • Fine Amount: The challan specifies the total payable amount for the infraction along with late payment penalties, if applicable.
  • Payment Instructions: To make it easy for vehicle owners, the challan includes guidelines on how to pay the fine, either through WB challan online portals or at designated centres as per preference.
  • Contact Information: The challan also includes contact details for relevant authorities in case any additional assistance or queries are required.

Types of Fines Imposed for Traffic Violations in West Bengal

Traffic Violation

Penalty Amount (INR)

Driving under the influence

First Offense: ₹10,000 and/or 6 months in prison
Second Offense: ₹15,000 and/or 2 years in prison

Overloading pillion riders

₹2,000 + disqualification of licence and/or community service for 3 months

Driving/riding above the prescribed speed limit

₹1,000 for LMV
₹2,000 for MMV

Driving without a valid driving licence (DL)

₹5,000 and/or community service

Driving without a valid insurance policy

First Offense: ₹2,000 and/or 3 months in prison
Second Offense: ₹4,000

Jumping the red light

₹1,000 – ₹5,000, licence seizure and/or 6 months – 1 year in prison

Two-wheeler rider without a helmet

₹1,000 + licence suspension for 3 months

Driving without permit

Up to ₹10,000

Driving without a vehicle fitness certificate

₹2,000 – ₹5,000

Using the mobile phone when driving

₹1,000

Not making way for emergency vehicles

₹10,000

How to Do a West Bengal E-Challan Check?

● Using the West Bengal Police Department Website

  • Visit the official portal of the West Bengal Traffic Police from your browser.
  • On the homepage click on the tab that reads “Online Fine Payment”
  • You will then be redirected to the West Bengal online challan portal where you will be able to check the fine for each traffic offence.

● Using the Parivahan Website

  • From your browser, go to the official E-Challan Parivahan portal.​
  • From the options available, select an identification method: Challan Number, Vehicle Number, or Driving Licence Number.
  • Input the relevant details in the provided slot and accurately complete the captcha verification process.
  • Finally, click on the “Get Challan Details” button and you will be able to view any pending challans.

How to Pay E-Challan in West Bengal Online?

● Via the West Bengal Police Department Website

  • Visit the official portal of the West Bengal Traffic Police. Click on the tab that reads “Online Fine Payment”. You will then be redirected to the WB challan online portal.
  • Input all the relevant details in the designated text boxes along with the captcha code and click on the “Submit” button.
  • On the next page, provide your vehicle registration number and click on “Search”. ​Select the challan that is unpaid and click on “Proceed to Pay.”
  • Opt for a payment mode based on your preference and complete the transaction.
  • Upon successful completion of the transaction, download and save the payment receipt.  

● Via the E-Challan Parivahan West Bengal Portal

  • Head to the official e-challan Parivahan portal from your browser.
  • Provide the necessary details, including your vehicle number or challan number. ​Complete the captcha verification and click on the “Submit” button.
  • Using the challan check West Bengal feature, review your pending challans.  
  • Select the challan that you intend to settle the payment for, confirm, and proceed with the payment.
  • Once the transaction is complete, download and save the receipt for future reference.  

● Via Paytm Mobile App

  • Open the Paytm app on your phone and head to the “Recharge and Pay Bills” section.
  • Then, select “Challan” and choose the respective traffic authority.
  • Input your challan number, vehicle number, or driving licence number.
  • Check the list of pending fines and opt for your preferred payment mode.
  • Pay the challan online in West Bengal, complete the transaction and download the receipt.  

Where to Pay E-Challan Payment in West Bengal Offline?

● Pay via a Traffic Police Officer

  • If you are issued an e-challan in person, you can directly settle the fine through a police officer with an e-challan swiping machine.
  • Approach an officer with a handheld e-challan device, share your DL and vehicle registration details, and complete the payment.
  • Once the transaction is completed, ensure you collect a printed receipt of your e-challan payment in West Bengal.

● Visit Your Nearest Traffic Police Station

  • Carry your driver’s licence vehicle registration details, and a printed copy of your e-challan West Bengal to your nearest traffic police station.
  • Inquire an official at the front desk about your pending fines through the West Bengal traffic police challan check.
  • Settle your fine in cash and request the authority for a payment receipt.

How to Verify Your Challan Payment?

  • Visit the official website for e-Challan Parivahan West Bengal.
  • Provide your vehicle registration number and other relevant information as prompted.
  • Input the captcha code and click on the “Submit” button. Select “Check Online Services”.​
  • From the dropdown menu, look for either the “Check Pending Transaction” or “Check Failed Transaction” options.
  • Once you opt for one of the above, you will be able to view your payment status.

How to Check E-Challan Status in West Bengal?

  • Visit the official e-challan Parivahan portal. ​Click on the “Check Online Services” tab followed by “Check Vahan PGI Transaction Status.”
  • On the new window, commence your search using your transaction ID, payment ID, or vehicle registration number and click on “Search”.
  • The status of your e-challan check in West Bengal will then be displayed on the screen.

Managing Pending and Failed Transaction Status for E-Challan

  • Check Payment Status: Visit the official E-Challan Parivahan portal from your browser. Input your challan number or vehicle registration details to verify the status of your payment.
  • Retry Payment: If the payment fails, reattempt the transaction either using the same or an alternative mode of payment.
  • Verify Transaction: If the amount has been deducted but the challan status does not change, check with your bank or payment gateway.
  • Customer Support: If the problem is still not resolved, reach out to RTO online challan West Bengal support. Share the details of your payment receipt and challan information to get assistance in updating your payment status.

What to Do if a Wrong E-Challan Has Been Issued?

  • Use the Grievance System: Use the Parivahan Sewa website and register a complaint under the Grievance Redressal section to request cancellation.
  • Check Details: Start to check challan online in West Bengal so you can verify the details of the challan issued under your vehicle.
  • Contact Customer Support: If you face technical hurdles, contact customer support either via their email helpdesk-echallan@gov.in or call 0120-4925505 (6:00 AM – 10:00 PM).
  • Visit the Traffic Police Station: For an immediate resolution, head to your local traffic office with evidence to substantiate your claim.

How to Report a Wrong Traffic Challan?

● Online Method

  • From your browser access the Parivahan or West Bengal Traffic Police website.
  • Look for the Grievance Redressal” section and then click on “Apply Grievance Against Challan.”
  • Share all the relevant details about your West Bengal RTO challan, including your vehicle number and contact information.
  • Upload all supporting evidence to dispute the incorrect challan such as photographs or relevant documents.
  • Submit the application and check challan online in West Bengal and stay updated about your complaint status.

● Offline Method

  • Head to the nearest traffic police station where the challan had been issued.
  • Carry a printout of the wrongfully issued West Bengal RTO challan along with supporting evidence.
  • Request the officer to review and cancel the wrong challan. Follow up to ensure the challan has been resolved.​

Time Limit for Paying West Bengal Traffic Challan

When an e-challan West Bengal is issued for your vehicle, the payment must be settled within 60 days from the issuance date. Non-compliance with this timeline may result in additional penalties, legal action, or even suspension of your driving privileges.

To steer clear of these extreme consequences make use of the online challan pay West Bengal facility available on Parivahan and West Bengal Traffic Police portals to settle your fines. Negligence of timely e-challan online payment in West Bengal will result in authorities taking enforcement actions, including visiting your registered address for fine collection.

To prevent this from happening, ensure you make the e-challan payment in West Bengal on time.

Benefits of Using E-Challan in West Bengal

  • Convenient Payments: The online challan payment West Bengal system has made it easy to settle fines at your convenience, anytime, anywhere.
  • Transparency and Accuracy: By minimising human intervention, the system reduces errors and ensures accurate and reliable records.
  • Improved Compliance: With easier access to the West Bengal e-challan online check, vehicle owners can stay updated on challan statuses and are more likely to follow traffic rules, thereby making roads safer.
  • Efficient Traffic Management: The West Bengal e-challan system enables quick and automated fine collection, which reduces bribery and the workload for traffic police.
  • Digital Recordkeeping: All transactions and challans are stored in a secure manner, ensuring easy retrieval and dispute resolution.

Common Traffic Violations in West Bengal

  • Over Speeding: Driving or riding above the permissible speed limit.
  • Signal Jumping: Jumping a red signal.
  • Not Wearing a Helmet: Two-wheeler rider without a helmet.
  • Driving Without a Licence: Operating a vehicle without a valid driver’s licence.
  • Drunk Driving: Driving under the influence of alcohol or drugs is not only a traffic offence but life-threatening.
  • Using Mobile While Driving: Distracted driving when using a mobile phone is not only illegal but also highly dangerous.
  • Wrong Parking: Unauthorised parking in restricted zones.

Required Documents for Driving in West Bengal

  • Valid DL: Proof of eligibility for driving.
  • Vehicle RC: To confirm the ownership of your vehicle.
  • PUC Certificate: Ensures adherence to the emission norms.
  • Valid Insurance Policy: At least third-party vehicle insurance is mandatory for all vehicles.
  • Road Tax Receipt: Proof of road tax payment.

Importance of Motor Insurance for Vehicles in West Bengal

Legal Requirement

Accident Coverage

City-Specific Risks

According to the Motor Vehicles Act of 1988, every vehicle owner must have valid third-party motor insurance to legally drive on Indian roads.

 In WB not only will a vehicle insurance policy prevent a West Bengal traffic challan but will also safeguard the policyholder from financial liabilities

Ideally, vehicle owners must invest in a comprehensive policy to protect their vehicles from damages, theft, and third-party liabilities for well-rounded protection in major cities.

Reliance General Insurance is a reputable insurance provider offering comprehensive coverage to ensure you are protected against unforeseen incidents while driving in West Bengal.

Our Key Features Include:

  • 100% Claim Settlement Ratio*
  • Minimal Paperwork
  • 11,000+ Cashless Network Garages
  • Affordable Premiums start at just ₹19/month* for bike insurance and ₹238/month* for car insurance.

Tips to Avoid RTO Challan in West Bengal

  • Follow Traffic Rules: Obey signals, speed limits, and lane markings to prevent violations.
  • Carry Valid Documents: Always carry the relevant documents such as your DL, vehicle RC, a valid insurance policy, and PUC certificate.
  • Avoid Mobile Use While Driving: Be attentive and alert when driving. Don’t use a mobile phone.
  • Park in Designated Areas: Unauthorised parking may lead to an online challan in West Bengal.
  • Avoid Drunk Driving and Over-Speeding: Both these are serious offences under e-challan West Bengal traffic police regulations.

FAQs on E-Challan West Bengal

  • How can I check my pending West Bengal traffic challan?

    To perform a West Bengal challan check visit the Parivahan portal and share all the relevant details such as your vehicle registration or challan number.

  • Where can I pay my traffic fine online?

    Use the online challan payment West Bengal portal via the Parivahan Sewa website to conveniently pay your fine.

  • What happens if I don’t pay my e-challan in WB?

    Failure to pay within 60 days will result in additional penalties and even legal action.

  • How do I dispute an incorrect West Bengal traffic police e-challan?

    Use the grievance redressal system on the e-challan West Bengal police website to submit a complaint.

  • Can I pay my e-challan West Bengal traffic police fine offline?

    Yes, for offline fine settlement, visit a local traffic police station or pay through officers with handheld e-challan devices.

Disclaimers:

*T&C Apply. For more details on risk factors, terms conditions, brochure, and exclusions, please read the policy wording and CIS carefully before concluding a sale.

Claim Settlement Ratio: This is the overall claim settlement ratio for FY 2023-24 without claim outstanding at the start of the financial year as per public disclosure of Reliance General Insurance Co. Ltd.

Premium (for car): The premium mentioned for car Insurance excludes taxes for the private car model Maruti Suzuki Alto 800 with a cubic capacity of less than 1000 cc for a 1-year Own Damage Insurance policy for an IDV of ₹2,34,728. The premium used is 2,853/year as of 1 March 2023 and then converted into a per-month basis, which gives us ₹238/month (2,853/12).

Premium (for bike): The premium mentioned is excluding taxes for the private two-wheeler model TVS Jupiter with cubic capacity of less than 110 cc for a 1 year Own Damage Insurance policy for an IDV of 34,766. Premium used is 233/year as on 1 March 2023 and then converted into a per month basis, which gives us Rs.19/month (233/12).

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