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For assistance with claim related queries in the CYCLONE affected regions of Tamil Nadu, Andhra Pradesh, and Kerala, please click here

Claims process- Motor Insurance



We aim to make car/bike insurance claim process as smooth as possible for your convenience. Here's how car/bike insurance claim submission process works:

Step 1: Register your car ​insurance​​ claim by calling our Helpline no. +91 22 48903009​/ Chatting with us through
 our website or Facebook Messenger as soon as the claim occurs.
Step 2: Take your vehicle to any of our authorized network garages for repair.
Step 3: Survey of the vehicle is conducted in 1 working day.  Submit the require documents to the surveyor.
Step 4: Company confirms liability
Step 5: If you opt for cashless facility, get your vehicle repaired by our company-authorised garages. We will settle the repair bills directly with the garage up to the amount payable
Step 6: In case you do not opt for cashless facility, you have to pay for the repair charges. You can then submit the bills and claim form to the surveyor/company for settlement
Step 7: Vehicle Delivery

Want to know more about our claims process? Watch this video -