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For assistance with claim related queries in the CYCLONE affected regions of Tamil Nadu, Andhra Pradesh, and Kerala, please click here. Similarly, for Insurance claims assistance related to Cyclone Remal and subsequent heavy rains/ floods in the affected areas of the Eastern States of India, please click here.

Grievance Redressal

​​​​We are dedicated to resolving your issues, but if they remain unresolved, please follow the steps mentioned below.​​​​​

Click​ here ​for Guidance on timeframe followed ​​​​as defined by IRDA

1 STEP 1

Reach us at
Paid Number: ​+91 22 4890 3009

Email us at

Contact our Branch
With presence across numerous locations
pan-India, we are never too far from you.

Write to us at (Correspondence Only)
Reliance General Insurance, Correspondence Unit, 2nd & 3rd Floor, Winway Building, 11/12, Block No-4, Old No-67, South Tukoganj, Near Madhumilan Square, Indore, Madhya Pradesh, India – 452001.​

2 STEP 2

If you are not satisfied with the response, please email - Nodal Officer at

3 STEP 3

If even this leaves you dissatisfied, please email ​- Head Grievances at

4 STEP 4

If after having followed Step 1, 2 and 3 your issue remains unresolved, you may approach the Insurance Ombudsman for redressal. Clic​​k​ here to get details on Insurance Ombudsman Offices​