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For assistance with claim related queries in the FLOOD affected regions of Himachal Pradesh, Punjab, Haryana or Delhi/NCR click here. To report claim for those affected by the Odisha train tragedy and Cyclone Biparjoy, contact our Nodal Officer Ms. Vasundara Devi on our dedicated helpline number: 022 4890 3012. We pray that you and your loved ones remain safe.

Grievance Redressal

​​​​We are dedicated to resolving your issues, but if they remain unresolved, please follow the steps mentioned below.​​​​​

Click​ here ​for Guidance on timeframe followed ​​​​as defined by IRDA

1 STEP 1

Reach us at
Paid Number: ​+91 22 4890 3009

Email us at

Contact our Branch
With presence across numerous locations
pan-India, we are never too far from you.

Write to us at (Correspondence Only)
Reliance General Insurance, Correspondence Unit, 2nd & 3rd Floor, Winway Building, 11/12, Block No-4, Old No-67, South Tukoganj, Near Madhumilan Square, Indore, Madhya Pradesh, India – 452001.​

2 STEP 2

If you are not satisfied with the response, please email - Nodal Officer at

3 STEP 3

If even this leaves you dissatisfied, please email ​- Head Grievances at

4 STEP 4

If after having followed Step 1, 2 and 3 your issue remains unresolved, you may approach the Insurance Ombudsman for redressal.

Click​ here to get details on Insurance Ombudsman Offices​