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For claim assistance in the cyclone affected areas of the EAST, please click here. Similarly, for assistance with claim related queries in the flood affected areas of Kerala and Himachal Pradesh please click here. To get assistance with claims for flood affected regions of Telangana and Andhra Pradesh, please click here.

Grievance Redressal

​​​​We are dedicated to resolving your issues, but if they remain unresolved, please follow the steps mentioned below.​​​​​

Click​ here ​for Guidance on timeframe followed ​​​​as defined by IRDA

1 STEP 1

Reach us at
Paid Number: ​+91 22 4890 3009

Email us at
rgicl.services@relianceada.com

Contact our Branch
With presence across numerous locations
pan-India, we are never too far from you.

Write to us at (Correspondence Only)
Reliance General Insurance, Correspondence Unit, 2nd & 3rd Floor, Winway Building, 11/12, Block No-4, Old No-67, South Tukoganj, Near Madhumilan Square, Indore, Madhya Pradesh, India – 452001.​

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2 STEP 2

If you are not satisfied with the response, please email - Nodal Officer at rgicl.grievances@relianceada.com

3 STEP 3

If even this leaves you dissatisfied, please email ​- Head Grievances at ​rgicl.headgrievances@relianceada.com

4 STEP 4

If after having followed Step 1, 2 and 3 your issue remains unresolved, you may approach the Insurance Ombudsman for redressal. Clic​​k​ here to get details on Insurance Ombudsman Offices​