At Reliance General Insurance, our clients always come first. With this in mind, we carried out an extensive survey in January 2015, which helped us address all website related customer issues. Keeping the survey feedback in mind, we restructured our entire website to make it more user-friendly. As of 28th February 2015, you can easily buy or renew your insurance online on our new, improved e-commerce website!
Here are some of the features that make navigating through our website an absolute breeze:
In this day and age, we all have numerous passwords – for our phones, tablets, bank accounts, and various e-mail addresses. Given that we already have so many passwords to remember, the last thing we want as customers is yet another password for our insurance policy. This is especially trying for those patrons who only log in once a year. As a solution to this, we at Reliance General Insurance now let you log in via your social media credentials. Not only that, you can even buy a policy without having to register on the website.
On the Go Insurance
In today's world, we all want connectivity on the go, and this was reflected in our survey results. More than 20% of people accessing our websites did so from their mobile devices. We kept them in mind during our make-over, and now our new website is able to adapt to your device of choice – be it your desktop, laptop, tablet, or mobile phone. A new feature even allows you to use the popular mobile application "WhatsApp" to either buy a policy, or get your queries resolved.
Value for Your Time
We are all familiar with the phrase 'time is money', and it rings true in our lives. As part of our study, we executed two campaigns with different landing pages. We found that our customers preferred using the landing page which required fewer details. Based on this, our redone website requires you to input only 4 pieces of information. Once done, you will instantaneously get a quote. This doesn't just apply to our two wheeler insurance policies – you can avail of the same service on all of our products.
Our new interface is designed to be more engaging and user-friendly. Now you can easily renew your old insurance or buy a new two-wheeler insurance policy. Our website also tracks your movement in real time, something that very few companies have implemented so far. This allows us to provide you with instant assistance via a phone or through the 'chat' feature. Our toll free number and contact information is also displayed on the website, so those requiring assistance can contact us with ease.
We Help You Choose Your Policy
Those who go through the transaction process will notice the quick tips and suggestions that we have integrated into our website. We also provide users with a complete premium break-up, making every stage of the transaction completely transparent. Should you need to review or edit any information that you have typed-in at an earlier stage, you can easily avail of the option to do so.
As you can see, our new website is crafted to suit your every need. We look forward to serving you on our one-of-a-kind, responsive e-commerce platform! Try it out for yourself by clicking here.
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