IMMEDIATE ACTION AFTER ACCIDENT: OWN DAMAGE CLAIM & THEFT CLAIM

• Contact Reliance General Ins Co. ltd to intimate the claim with in 24 Hrs of the accident ( 1800 3002 8282 - toll free, 3989 8282 - local call charges apply)
• Mention the policy No /vehicle no to intimate the claim
• Please don't leave the vehicle unattended/unlocked after the accident, if there after any theft of parts or accessories will not be honoured by the company.
• If there is any leakage of oil or coolant or any major accident, please don't drive the vehicle, as any extension further to the damages will not be covered under the policy
• Take the vehicle to the nearest authorized garage of your choice / preferred/Cashless Workshops of Reliance General Insurance co. ltd.
• Leave a copy of Driving License who was driving at the time of accident, RC Book copy duly self attested along with the duly filled and signed claim form in the garage.
• Don't start the repairs without Survey/Inspection of Reliance general Ins
• Pay the difference in the case of Preferred Ws or Cashless garage and take the delivery of the vehicle .( Pay the full amount if the vehicle is repaired at the Workshop of your choice which is not listed in our cashless/preferred Garages and send the bills & receipt to us for reimbursement). if the Bills are above 20000/- reinspection is to be done.
• In case of Commercial Vehicles, Please inform our Call centre immediately after the accident so that we can arrange for a spot survey on the accident spot. Vehicle can be shifted to the garage after the spot survey is conducted and should inform the company about the garage details so that company will appoint the surveyor to assess the loss.
• In case there is third party involvement FIR is must.
• Additional document in specific claim shall be intimated separately.
• For any other Additional information please call our nearest office